TO APPLY: Please submit resume to  Contact 408.917.8087 for questions.

POSITION      :  Community Worker II / Program Manager (full time)

REPORTS TO :       Program Director


The Community Worker II / Program Manager is responsible for organizing and teaching core parenting workshops for the Family Resource Center as required by FIRST 5 Santa Clara County in order to provide parents and grandparents with more appropriate positive parenting skills.  S/he is also responsible for helping to organize and/or attend outreach events in the community, capturing community needs and developing strategic partnership with partner community-based agencies to better engage all sectors in the community to ensure healthy development of our children aged 0-8.


ICAN was founded in 2000 by 3 refugees of the Vietnam War to provide skills, confidence and opportunities to Vietnamese children to become caring and engaging leaders with strong cultural identity.  The mission of ICAN is to inform, engage and inspire Vietnamese Americans to help raise the next generation of caring leaders through culturally responsive social services, humanitarian programs, community building and research.  

JOB RESPONSIBILITIES:  Tasks include, but are not limited to, the following:

  1. Provide culturally, linguistically, and developmentally appropriate information, activities, workshops and resources to children and families – at times on weekends and evenings – to promote awareness of the first 8 years.

  2. Conduct outreach, engagement, children and family education activities independently and/or with other staff members.  Recruit, organize and facilitate workshops following curricula as required by the contracts.

  3. Develop outreach, engagement and education calendar of scheduled activities to ensure that ICAN Family Resource Center is efficiently and productively operated in addressing families’ needs.

  4. Conduct outreach efforts through various channels, including (but not limited to) mass-mailing, internet, flyering, information booths/tables, parent meeting, outreach events in the community, faith-based channels, schools and ethnic media.  Network with other organizations to do cross referrals for programs.

  5. Work with libraries, community centers, family resource centers in the areas to coordinate space and other resources to deliver workshops as required and to bring more resources to ICAN Family Resource Center.

  6. Help parents and caregivers identify parenting needs and gaps, barriers, and/or issues that interfere with children’s healthy development.  Refer families to appropriate resources as necessary to address those needs. Work to uncover unmet needs and advocate for more resources.

  7. Partner with other organizations, agencies and entities (i.e., faith-based, schools, parent groups, community service providers) to increase the capacity and knowledge of the entire community on the importance of the first 5 years and engage their support for our programs.  Develop strategic partnership as necessary to increase ICAN’s capacity.

  8. Maintain ongoing data collection, data entry and submit reports/documentation to funder on time.

  9. Provide information to the 0-8 population and their families about the Medi-Cal program and refers to Medi-Cal eligibility sites. Make referrals for and coordinates the delivery of Medi-Cal covered health services. Assists children and their families with aspects of the Medi-Cal application process.

  10. Complete all duties as assigned.  Attend trainings, meetings and events as required.


  1. Applicants must have a Bachelor degree in Social Work or related field and a minimum of 2 years of work experience in providing direct services to clients. Experience teaching parenting workshops a plus

  2. Applicants must be bilingual (fluent in English and Vietnamese) and have excellent communication skills (oral, reading, writing)

  3. Applicants must have strong knowledge of the Vietnamese culture, community resources and the ability to successfully engage with families.  

  4. Applicants must be culturally sensitive, i.e. demonstrate the knowledge of and be sensitive to the cultural, religious, regional, ethnic, social, linguistic, gender and sexual orientation needs of the Vietnamese children and families.  

  5. If selected, applicant must obtain the Department of Justice background clearance and Live Scan and attend all required training prior to commencing work.


  1. Must be able to report to service site on a regular and reliable basis, and able to travel between sites and to attend offsite events throughout the county, as appropriate

  2. Must be able to work a flexible schedule, which includes evenings, weekends, and holiday hours, as appropriate, to coordinate and provide services and activities for families during non-traditional hours


Must possess a valid California Driver license, reliable transportation, current auto insurance.


  1. Must be at least 18 years of age

  2. Must be a U.S. citizen or lawful permanent resident

  3. Clearance of fingerprint background check

  4. Must have valid TB screening


This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. In order to remain responsive to the needs of our clients and our Agency’s operations, responsibilities may be modified at any time.

ICAN is a non-profit, non-discriminatory service organization and employer. We do not discriminate on the basis of race, color, national origin, religion, sex, age, sexual orientation or disability. Persons seeking employment are entitled to freedom from harassment and retaliation and reasonable accommodation for qualified disabilities.